How to choose a cleaning company

Chrisco cleaning services

Having a clean environment is an essential part of a successful business. A clean working environment is important for several reasons. Firstly, sanitation is necessary for the health and wellbeing of staff and customers alike. While this may seem obvious for food handling businesses, it rings true for all businesses.

Secondly, a dirty and poor kept office is a detriment to employee morale. It is unthinkable to expect creativity and motivation to thrive in an environment characterised by filth and grime. A third reason for having a clean office is that it affects the reputation of the business. Have you ever been to a place of business and the toilets weren’t clean? We all have, how did you feel about the business then? The fact is that nothing drives potential customer away from a business premises like poor sanitation. Most people are prepared to pay a bit more in order to do business in a clean, fresh building.

Asking staff members to clean the building themselves is a backward step in motivating them. Most companies are also becoming increasing reluctant to employ cleaning staff directly as it inflates their staff numbers, most find it difficult to offer the cleaners enough employment hours to keep the cleaning staff loyal to them in the long term. Essentially then the only real alternative for office cleaning is to employ the service of an external cleaning company. But here is the big question, how do I choose a cleaning company? Do I just go for the cheapest?

Step 1

Get price quotes from a few local companies. Generally, three is an acceptable number. For example, if you are in an office in Birmingham, you would call or email three cleaning service companies in Birmingham. Most cleaning companies will visit your office to estimate the work. When you get this quote, ask for a list of services they provide. Most companies will provide mopping, vacuuming, cleaning, and deep cleaning of the bathroom and dusting. Some companies will also provide additional services such as carpet and upholstering cleaning, this is usually not included in the quoted price.

Step 2

Request a copy of the cleaning company’s Public Liability insurance certificate. This is a big deal as in the absence of this you may be responsible for injury sustained by the cleaner on your premises. Many ‘flyby night’ companies may not have insurance and should be avoided.

Step 3

Ask for a copy of their contractual terms. Most cleaning companies will want you to sign a cleaning contract for a fix period, generally 12 or 24 months. Find out about what is your recourse if you are not happy, can you leave the contract early within a given notice period? Or do they offer a trial period?

Step 4

How experience is the company? Who are the managers? Like any other job, the more experience the company and its staff posses the better off you will be. Find about the company’s complaint handling procedures. Does the company carried out its own service quality checks.

Step 5

Get references from the company. A quality company will be able to provide you with references from its clients. Contact these references and ask how happy they are with the cleaning services that the company provides.

Step 6

Select your cleaning service provider. Never choose an office cleaning company by just blindly picking the lowest quote. The adage ‘if you pay peanuts you will get monkeys is more applicable in the cleaning industry than any other industry. However do not pay over and above either. If you are convince that two companies are equally qualified then go for the lower priced company. If the one you would like to do business with is priced outside your budget, don’t be afraid to call and negotiate.

Chrisco cleaning services Ltd is located in Birmingham UK, over the years the company has built a steadily increasing business through referrals. See As a leading provider of office cleaning services in Birmingham, the company provides additional services such as carpet cleaning, deep cleaning and sanitisation. The company is also widely known for providing End of tenancy cleaning service in Birmingham as well as a full array of other services.

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